Safety and Security - If you are a victim

If You Are a Victim...
If identity theft or fraud is suspected, or if your wallet or purse is lost or stolen, act immediately to minimize damage. Keep records of conversations and correspondence.

  • Contact us at (706) 649-2311.
  • Other Financial Institutions and Creditors - Contact financial institutions or creditors for any accounts that have been tampered with or opened fraudulently. Speak with someone in the security or fraud department. According to the Fair Credit Reporting Act, you must also follow up in writing.
  • If your missing wallet or purse contained bank account information, checks or your ATM card, contact your bank immediately. If your checks are stolen, close your account. Also, notify the major check verification companies. For a lost/stolen ATM card, get a new card, account number and Personal Identification Number.

Contact the customer service department of any lost or stolen credit cards and close the account. If you discover someone has changed the billing address on the account, notify the credit card company immediately.

  • Credit Report Agencies - Contact the fraud departments of Equifax, Experian, and TransUnion and request a "fraud alert" be placed on your file. Also request they include a statement asking creditors to obtain your permission before opening any new accounts in your name.

Additionally, request copies of your credit reports and review them carefully.

  • Law Enforcement - File a report with the police. Keep a copy of the report in case your creditors need proof.
  • Investment Broker - If you suspect someone has tampered with your securities investments or brokerage account, immediately report it to your broker or account manager and the Securities Exchange Commission, NASD and/or Securities Regulator.